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Former Member

SCOT - Email


We have configured SMTP in SAP and emails are working fine. Sometimes the email fails due to a Exchange connector problem or any other issues.

We have a monitoring check in the morning, if it failes we resolve the same.

Does any one can give a best idea of how to monitor this emails throughout the day(not the manual monitoring we can do manual monitoring but cannot be done every one hr)

Please suggest a best way to monitor the emails (is there is any option we can set if the emails fail, so that basis team can be known.



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2 Answers

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    Former Member
    Sep 02, 2008 at 03:21 AM

    Hi Anuroop,

    I can think of couple of options to setup alerts for emails, you can use SAP provided CCMS monitor and create a notification method to send you alerts by setting up the required thresholds in

    CCMS (RZ20) -> Communications -> SAPConnect -> Fax and Email

    Or schedule a periodic job that sends out an email to the monitoring team, if they do not receive the email, they can start troubleshooting.



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  • Sep 01, 2008 at 01:48 PM


    Well the question is how can the Basis team be notified if there is no email ? 😊 ..perhaps you can add a SMS gateway to SAPconnect. How do you currently manually fix the problem ? there anyway this manual method can be automated ?



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    • Former Member Former Member


      did you scheduled the Background job , if you schduled the job , then after releasing mail the job will trigger and start processing. check for the job