creating a dispute on a customer account within FSCM

[eoin_butler]

Can a dispute be created on a customer account as opposed to one line item on the account

in other words can the entire accoutn be in dispute without specifying one particular line item?

[marybeth_trayers · Accepted solution]

Hi Eoin,

The only way I know to do this would be to manually select all the line items you want included in the dispute in tran FBL5N and create the case from there.

Beth