Portal runtime error

[former_member210823]

I chenage supported user agent in ivew in PCD for showing portal in chrome

but after change it ,i have error when I want to open object of ivew :

I search it and I cant not find supported user agent in accessible Portal Content Studio.

this field is inactive ,plz help me.

[herman_lin]

Hi Masoumeh,

Can you please refer to SAP Note#

1709737 - Portal Runtime errors when accessing Support, creating a system object or opening a folde...

In addtion, please let me know why you would like to change the user agent string for the iView ?

Regards,
Herman

[troy_cronin2]

Hi Masoumeh

Firstly many thanks for using the SAP Answers platform and I hope you are keeping well.

In relation to the scenario that you have described you mentioned the following:

• You changed the supported user agent in ivew in PCD for showing portal in chrome and searched for it and but cannot find the supported user agent in accessible Portal Content Studio.

In relation to the runtime error itself are you able to capture a trace file and match the Exception ID to upload a screenshot to this thread? This will help me pinpoint the root source.

Kind Regards & Talk Soon

Troy Cronin - Enterprise Portal Support Engineer

Follow @ https://blogs.sap.com/author/troy.cronin2/

[former_member210823]

hello

this is log file