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Former Member

Are Workflows Cross-clients

Hi Experts,

In my project. There are three different clients (on same server) for three countries.ie, Client - 620 for US, 820 for UK and 920 for Hong Kong. They are using standard Workflow 20000077 for PR Approval. I have received requirement for UK to add one more mail step in workflow. I modified the standard and added the step in client 820. But when i opened 620 and 920. The added mail step in visible in all clients.

My doubt is Are worklows Cross-clients??

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3 Answers

  • Best Answer
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    Former Member
    Sep 01, 2008 at 11:02 AM

    hi tejal,

    you are right , workflows are cross client.

    u can ony chk while ur creating workflow template , in the status bar u can observe the message ' ur maintaing a cross-client objects'

    <REMOVED BY MODERATOR - REQUEST OR OFFER POINTS ARE FORBIDDEN>

    Thanks & Regards,

    sravan.

    Edited by: sravan on Sep 1, 2008 1:04 PM

    Edited by: Alvaro Tejada Galindo on Sep 1, 2008 4:51 PM

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    Former Member
    Sep 01, 2008 at 10:42 AM

    No,

    Work flow is not cross client.

    Regards,

    Rama.

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    • Former Member Former Member

      Probably it is because all the clients acess a common data base. As far as my knowledge goes, there is no prosess in the work flow steps to assign clients only we can assign the authority of a perticular activity for a perticular user in a client( Agent assignment ).

      Regards,

      Rama.

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    Former Member
    Sep 01, 2008 at 11:03 AM

    HI tejal,

    Workflow are generallly client independent, however, some of the configuration associate with them is client dependent.

    Customer tasks are client-dependent and have a period of validity. They are therefore integrated in organizational management with its planning and time limitation options.

    Standard tasks are client-independent and are defined without a period of validity.

    Best of luck,

    Bhumika

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    • Former Member

      Thanks for Quick Response Experts.

      But does this mean that if im creating an customized workflow, then it will be client dependent?

      Or shall i add some steps for checks in standard workflow, which im using, for checking the clients?