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licenses problem w/ Crystal Reports Server XI


My context is CR Server XI in an unmanaged way.

Partial installation of CR Enterprise XI to access the RAS SDK APIs

Windows 2003 Server & Visual Studio 2005 developement in .NET C#

I have an error when launching an SAP Support Sample project called "WebPagination" :

After having adapted the path of the rpt, reload the correct assemblies to make the project built successfull, I launch the Default page; it stops right away with an unhanded error.

The error is -- in french, sorry: "Toutes les licences d'accès simultané de votre système 0 sont en cours d'utilisation ou la clé de licence de votre système a expiré. (...)"

As it is not the registration key (I just made the registration ok), there is something wrong with my licenses. I thought there were 5 CAL and on the product's cd package (CR XI Developer - Full Product) it is written 20.

Do I miss something?

Any help welcome 😊

Thank you,



forgot to write you the sample code:

private void Configure_UnmanagedRas()
        // Set the report source of the viewer to a report accessible to the RAS server.
        string reportPath = @"E:hardlink_to_a_report_template_I_place_there";
        object reportPathAsObject = (object)reportPath;
        ReportClientDocument reportClientDocument = new ReportClientDocumentClass();
        reportClientDocument.ReportAppServer = Environment.MachineName;
        reportClientDocument.Open(ref reportPathAsObject, 0);  // HERE Visual Studio stops the execution and displays the error listed above...

        // Bind the CrystalReportViewer to the ReportClientDocument.
        CrystalReportViewer.ReportSource = reportClientDocument;

This is quite urgent as we need to validate the principle of operation of the Unmanaged mode to go further in the developement of our application.

The Unmanaged mode mean for me that no smultaneous license is needed: the RAS should log in as 'guest'... Why then does it ask for available simultaneous licenses ?

Thank you,

Edited by: François MOREAU on Sep 2, 2008 5:02 PM

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1 Answer

  • Best Answer
    Sep 04, 2008 at 03:16 PM

    You're facing multiple issues:

    1. Web Pagination is a new feature with Crystal Reports 2008 and XI 3.0. It's not available with previous versions.

    2. The Web Pagination sample you're looking at is likely for Crystal Reports 2008 using Crystal Reports .NET and in-process Report Application Server SDK. The in-process Report Application Server SDK does not connect to a RAS server, but uses the backend processing engine that comes with Crystal Reports .NET

    3. If you're using Crystal Reports Server XI Report Application Server in unmanaged reporting mode, then that uses the Guest account for authentication behind the scenes. Each unmanaged reporting use uses up one Concurrent Access License. If you run out of CALs, you'll get that error message.

    4. If you're using the promotional copy of the Crystal Report Server XI that comes with Crystal Reports XI, then that version does not have any CALs - it comes with Named User Licenses. For the promotional copy, the Guest account does not work, and by extension, neither does unmanaged RAS.

    Are you able to test with Crystal Reports 2008?


    Ted Ueda

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