Skip to Content
avatar image
Former Member

Login problem after LDAP Configuration for Active Directory

Hi,

I have configured the LDAP successfully for my Portal.

I am able to login into portal with some users successfully and for some users it is showing error as authentication failed. I have tried resetting the password in Active directory for the user who is facing the problem, but still no luck.

I am on EP7.0 SP14. Can anyone help me what could be the reason.

Regards

Ponnusamy

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

2 Answers

  • Best Answer
    avatar image
    Former Member
    Sep 01, 2008 at 07:07 AM

    Hi Ponnusamy,

    If you and afew others are able to login to the Portal with your AD userID and password, then its clear for the 2 points below.

    1) Your Portal is working

    2) Your LDAP setup is working

    Thus, the issue is strictly on your user level. From my experience, your user might be using the wrong userID. Times they are confuse that when they see the SAP Portal login screen, they thought that its their SAP account and not that of their Windows (LDAP) account. Thus, entering the wrong userID.

    It could also be that the user has recently changed their password, which your LDAP will take some time to coordinate with your Portal, thus resulting in wrong password as teh new password is not yet available in the Portal for the user.

    I would suggest that you check with your user on which userID they use. If its not wrong userID, the try to login into the Portal with your userID and password on the user hardware to confirm that its a user related issue (double confirmation). Then ask the user if they have recntly changed their password. If so, try to enter their old password to see if it works. If not, then wait for some time for the LDAP and Portal to updated the password change.

    Hope that helps.

    Ray

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi Ponnusamy,

      I am also facing the same issue. I integrated portal to AD. When a user exist in bot ldap and UME, login is possible only with UME DB password. Now i am not sure how to ignore UME Database authentication.I want ldap authentication only.

      Can you suggest me any solutions regaridng this..

  • avatar image
    Former Member
    Sep 01, 2008 at 08:00 AM

    Hi Ponnusamy,

    Did u check whether the users that are able to logon exists in portal UME also. If that is the case then your LDAP connection may not be working.

    Regards,

    Rajeev.

    Add comment
    10|10000 characters needed characters exceeded