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InfoProviders/MultiProviders are missing from Search or Business Area while using Analysis Office

Dear all,

I'm facing some issues when searching for a an InfoProvider - in this case a MultiProvider - with Analysis Office (any version).

My use case is the following:

I using Analysis Office and SAP BW 7.31 and I will like to run some analysis against a specific MultiProvider. But, searching with the Search bar or inside the Business Area hierarchy, I'm not able to find it under any folder.

Here below I will show you some examples:

1. I'm searching the MultiPorvider which is starting wit "ZMH..." as marked with red here below;

2. The InfoArea which is starting with "Hig..." or Sub-InfoArea called here "Sales" are not shown in Analysis Office, "Area" tab.

To be more precise, I'm searching for this MultiProvider Analysis Office but I cannot see any trace of it. Here you can see a part of the Hierarchy, but it cannot be seen under any InfoArea Folder.

I have compared the tow different MultiProviders, one that can be found with Analysis Office, and the one that was presented here, and I cannot observe any difference.

Please note that I have the same issue with several other InfoProviders, not only the one I have shared above.

I've tested to see if I have something similar with BW 7.5 SP10 and with all the environments we have in BW 7.5 everything seems to be okay.

I'll be grateful for any idea you have!

Best Regards,


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3 Answers

  • Mar 26, 2018 at 07:54 PM

    Hello Alexandru - are you using the old BEx authorization outlined in this blog as starting in 2.6 Analysis Office honors the authorization

    Could you have your BW security person perform an STAUTHTRACE in the BW backend to see if it is an authorization issue?

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  • Mar 29, 2018 at 11:22 AM

    Dear all,

    I have resolved partially my problem. In fact it was an authorization problem; actually it's still there but only for the InfoArea - which cannot be found into the hierarchy Area.

    At this time I can search for my InfoProvider and I can use it without any issue.

    I hope that we will find soon also the issue with the InfoArea -but it seems to be a little bit more complex than expected. I'll be back with some detailed informations around this topic.



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  • Jan 14 at 12:27 PM

    Hi Alexandru,

    I have the same situation as you. How did you get it?

    Which was the authorization problem?.



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