Hi Mandira,
please go to transaction SE73 - Font Families, put the cursor on you font and press 'RTF font information'. Can you please
check whether this field is filled correctly according to SAP note 130658? It is used in the PC editor and the print preview.
In addition please check whether the font is installed on the GUI computer, which is used for the preview.
Best regards,
Hedvig
Hi Mandira,
Are you previewing the SmartForms inside a SAPGUI window? If yes, that happens probably because this font is not installed on your computer (as described here). I've got something similar with barcode testing. There is an menu option inside the preview screen that render the SmartForms as PDF, path Goto \ PDF Preview, and this way those barcodes were rendered by application server and the preview displayed correctly on my machine (as a rendered PDF).
Regards.
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