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Service Call Attachments path

Hi all

Is it possible to do a mass update of Service call Attachments path as there is a change of Server IP Address network path and all old attachments cannot be opened?

Kedalene

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4 Answers

  • Oct 31, 2016 at 12:16 PM

    Hi Kedalene,

    Only one by one attachment is possible. same IP or path can save you.

    Another solution is make a UDO where you can define the path of those documents number wise. So user have to go through from that UDO instead of built-in functionality

    Also go through this link if that can help you . https://archive.sap.com/discussions/thread/224873

    - Rafaee M

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  • Oct 31, 2016 at 12:19 PM

    have you tried DTW ?? try to update path from DTW.

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  • Oct 31, 2016 at 12:51 PM

    Hi,

    Please try this way,

    Create same attachment folder in new server as same as old server and copy those files into new attachment folder.

    Thanks

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    Former Member
    Nov 01, 2016 at 12:43 AM

    Later versions have the ability to "Update Paths in Documents" when updating the path in General Settings which should upadte Service calls as part of that process

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