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"Channel started but inactive" in RWB Monitor for SOAP sender channel

vadimklimov
Active Contributor
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Dear XI specialists,

I have configured a communication scenario involving SOAP Adapter (sender) usage, but I'm facing the issue when testing the scenario. The problem is that none of messages are coming into the SOAP Adapter (checked via TCode SXI_MONITOR in XI) when using 3rd party SOAP-clients (XML Spy, soapUI) based on WSDL-file generated and exported from XI.

I checked the sender communication channel for SOAP Adapter - it is activated in Integration Builder's Directory. SOAP Adapter itself is also started.

I checked Runtime Workbench monitors and in the Communication Channels Monitor of the Components Monitor received the warning saying "Channel started but inactive" for my configured channel as well as for other channels working on SOAP Adapter.

Activities which were performed (in the order in which they were performed and results tested):

1. the configuration channel restart;

2. the communication channel re-activation and further re-start;

3. SOAP Adapter restart;

4. XI system's Java instance restart.

All mentioned activities didn't give any positive effect in part of this issue resolution.

On the other hand, if I use test message functionality of the Runtime Workbench (Component Monitor), then messages are seen in SXI_MONITOR and expected response messages are also returned to XI from integrated business system.

Would you please advise what can be checked else here and where the root of the problem may be detected?

All your answers and feedback will be greatly appreciated and awarded accordingly.

Many thanks in advance and my regards,

Vadim

Accepted Solutions (0)

Answers (7)

Answers (7)

Former Member
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Go to Integration Builder pick your communication channel that is not working, go to the advanced tab and select adapter status to Active.

PeterJonker
Active Contributor
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That's too easy. Randy already said:

"I checked the sender communication channel for SOAP Adapter - it is activated in Integration Builder's Directory. SOAP Adapter itself is also started"

Did you try to restart the soap adapters in NWA ?

com.sap.aii.adapter.soap.app

com.sap.aii.adapter.soap.lib

vadimklimov
Active Contributor
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Hi all,

Thank you for your advices and commitment in helping on this issue, but the issue is not relevant anymore after so many years.

Regards,

Vadim

vadimklimov
Active Contributor
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Dear all,

Thank you for your input! Unfortunately, the problem still exists after testings and checkings which you suggested.

TO Seshagiri:

I checked message monitor and found only several messages for the required sender/receiver services pair in the used namespace - all of them were successfully processed (these are messages which I sent by means of RWB Component Monitor's test message functionality).

TO Sarvesh:

Yes, sender agreement is configured properly. I configured it when configuring communication scenario in the Configuration Wizard and then manually re-checked its definition. Moreover, when performing Test Configuration in ID, I received positive results.

TO Nallam Guna:

I cleared Data Cache in Integration Builder, but this didn't help.

TO Gujjeti:

I'm on SAP NetWeaver 2004s PI 7.0. Service Pack level for PI is 13.

TO Durga:

Thank you for provided links! I have already had a look at them - but proposed solutions doesn't seem to be working in my situation.

Thank you all once again for your prompt answers! I really appreciate your attempts in helping me!

I would appreciate if you could share any further ideas on this issue.

My best regards,

Vadim

Former Member
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hi,

Please refer similar threads:

Thanks,

Durga

former_member181985
Active Contributor
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Hi,

What is your XI version and the ServicePack level(SP).

Thanks,

gujjeti

former_member192295
Active Contributor
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HI,

I think it is due to cache, refresh IR & ID cache and check it again. It will work

Former Member
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Have you create the sender agreement?? Check it again.

Former Member
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Hi,

>> "Channel started but inactive" in RWB Monitor for SOAP sender channel

Check in Message Monitor of RWB and there may be u have strucked message

REgards

Seshagiri