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Community Messages do not work


I have an issue using Community Messages

Reproducible in different browsers and with a cleaned cache. A chat view remains busy saying "The server is currently offline". The browser console shows an HTTP 500 error when trying to make HTTP GET against∈clude=unreadMessageCount&web=true

See the screenshot below for reference:

Do you have any hints for me?

Thanks, Anton

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  • Hi, Anton:

    I haven't received any updates, but I did report the bug.

    I'm reaching out to my contacts to see if they can let me know what's happening -- or, per your request, provide any ticket information.


  • Hi Anton,

    The issue is reported in GitHub ( and is under investigation. I will let you know once it is fixed.

    Thank you and sorry for inconveniences,


  • Strange idea to post the link to the corporate site without external access!

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1 Answer

  • Mar 27, 2018 at 06:06 PM

    Hello Anton - I would send this as an e-mail to sapnetwork at sap dot com - this where we are to report site errors.

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