Portal runtime error while creating users in portal content administrator

[Former Member]

I am getting this error while creating new users in portal.

Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.createNewUser/com.sap.portal.createNewUser

Component Name : com.sap.portal.usermanagement.admin.CreateNewUser

com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z.

Exception id: 03:51_27/08/08_0028_7431850

See the details for the exception ID in the log file

any help is appreciated...

[Former Member]

i have administrative rights, i guess that should not be the problem....

[Former Member]

Can you for example answer on my question? Your Portal points to AD or ABAP or only JAVA (internal) database?

This error comes from new installation, or you can do it before, any other information regarding this situation. Help me to help you Regards.

[Former Member]

log file look something like

this

2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception in PortalRequestManager.dispatchRequest without timeout

[EXCEPTION]

#1#java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z at com.sap.security.core.admin.util.checkEmail(util.java:110) at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695) at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591) at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226) at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552) at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71) at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209) at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114) at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136) at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377) at java.security.AccessController.doPrivileged(AccessController.java:241) at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390) at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164) at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729) at java.lang.Thread.run(Thread.java:758) # #1.5#001125A6576A008C00000015000550E2000455943BAE9D63#1219995051656#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Administrator#197794##irconepd_EPD_7431850#Administrator#f4d062d0759411ddb89b001125a6576a#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:01:00_29/08/08_0043_7431850 [EXCEPTION] #1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component

Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.userSearch/com.sap.portal.userSearch

Component class : com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent

User : Administrator

at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)

at java.security.AccessController.doPrivileged(AccessController.java:241)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)

at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)

at java.lang.Thread.run(Thread.java:758)

Caused by: java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z

at com.sap.security.core.admin.util.checkEmail(util.java:110)

at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)

at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)

at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)

at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)

at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

... 7 more

#

[Former Member]

Hello. Your portal points to ABAP or AD or ? Are you have required authorizations for creating it? Regards.

[Former Member]

can you please tell me how to find the relevant log file...

[Former Member]

Hi ,

check

Drive Name>:\usr\sap\J2E\JC00\j2ee\cluster\server0\log

default.file with latest modified date

check the latest file

Koti Reddy

[Former Member]

Post the logfiles relvant to exception id

Koti Reddy