SERVICE DISCONNECTION/RECONNECTION

hi

I have made disconnection entry based on customer request for my installation in EC85...

and the installation status changes to 'Disconnected' in ES32

After that ,if i tried to bill the installation,it shows error(bcoz of disconnection)

Now i had made reconnection entry in EC85 in the same disconnection document and the installation status chages to 'Connected not blocked'.

But even after tat,when i try to bill in EASIBI...it still shows error....

need help..

regards,

divya.s

is any step missing out for reconnection.