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Ageing > Collection Report CR (GB) (SYSTEM) Layout

ONLY SHOWING 1 LINE OF ADDRESS, and the company who sold us SAP said you have to create a new crystal report from scratch and its up to 7 hours work to complete.

just wondering on other company experiances in this situation?

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4 Answers

  • Mar 26 at 02:50 PM

    well the standard sap crystall was fine, just needed the full address added

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  • Mar 27 at 10:45 AM

    no they cant I am being told, I just wondered the easiest and most cost effective way of getting the same report done with the full address being able to added.

    Its a little strange that this system report doesnt have a full address and only shows 1 line.


    I thought this would be a issue for most companies that send out a statement to a customer via post

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    • Hi Chris,

      It seems you are with a UK (GB) localization, I am not sure if there is any localization difference to export a report layout.

      Please refer to Section 10 on page 69 of this documentation. It shows a way to search and export an out-of-box report layout (Export button on bottom right of the window screenshot on page 69). This may not be the same system version (the documentation is for version 9.0/9.1) as the B1 you are using, but it shows the window/function I would like to point to. If you have the super user authorization in the system, you can check if a report can be exported.

      One more note is that, even the report layout can be exported; there may be other restrictions or considerations to deploy your modification. That may be why your VAR suggested building a new one from scratch. So please further consult with your local partner.

      Cheers,

      Jimmy

  • Mar 26 at 02:28 PM

    Hi,

    Creating new crystal report from scratch is depends on fields required, selection criteria and complexity of the requirement.

    Regards,

    Nagarajan

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  • Mar 26 at 06:01 PM

    Hi Chris,

    The out-of-box reports, most of time, are relatively complex (in terms of the layout design, calculation fields, grouping, and etc.). It may take time for a consultant to review, investigate, customize, test and finally deploy the new/modified report for use.

    Your may check with your value added re-seller (VAR), the consulting firm helps with your system, whether they can export the system version of the report and start your required modification from there instead of building one from scratch.

    Cheers,

    Jimmy

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