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Former Member
Aug 25, 2008 at 01:58 PM

Configuration or Data issue

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Hi,

We have a new employee and when he tries to enroll in benefits on ESS he gets the following error.

Critical Error

A critical error has occured.....

No entry for plan FLXM / credit cariant CREM / key ///

all exception details below....

I am pretty sure this is either configuration or data issue and I am not a functional guy. Can anyone please suggest me where and what to look for ?

SM