on 03-25-2018 8:08 PM
Hello everybody.
I'm facing problems importing data from BOC. I tried to create a model from the SAL Server databases and got the following message:
Failed to call SAP Analytics Cloud agent. Please contact your administrator to ensure that SAP Analytics Cloud agent is running, configured correctly, and reachable from the SAP HANA Cloud Connector. HTTP Status: 503, PATH: /service/api/epm/cs
My tomcat is running ok and the cloud connector is ok too. Is a platform problem?
Thanks for the help.
Problem solved. I restarted the Cloud connector from the Windows Services.
I really apreciate the help that you provide me.
Regards.
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Hello Juan - have you tried these troubleshooting steps? See https://launchpad.support.sap.com/#/notes/2354809
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Hi Tammy, thanks for your answer.
I tested the SCC and everithing is ok.
I'm trying the steps but i can't log in the tomcat.
I used the following line:
<user username="c4agent" password="Welcome1" roles="Services"/>
I copied and pasted the user and password and only got 403 error.
It's very weird, because I worked fine on friday.
Hi Juan - also check this https://apps.support.sap.com/sap/support/knowledge/public/en/2600206
Did someone change the password on the c4agent?
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