I have a prob installing and configuration of Instant messaging,APPLICATION sharing in the Netweaver 04s.
1)When i open the "send instant message link"
i was getting like
"Portal Runtime Error
An exception occurred while processing a request for :
iView : com.sap.netweaver.coll.appl.ui.base.UpcmSession
Component Name : com.sap.netweaver.coll.appl.ui.base.UpcmSession
The exception was logged. Inform your system administrator..
Exception id: 04:20_24/08/08_0012_6540150
See the details for the exception ID in the log file
My question is how can i check the error and location of error for clear description.
and 2)for Application sharing i can just see the blank window.
I followed and activated the following
1) Coloboration launch pad
2)Activated Real time colloboration (RTC)
3)Activited SCF service types.
Please help to how to solve this.