How to install instant messaging and Application sharing in Nw2004s Portal

[Former Member]

HI experts,

I have a prob installing and configuration of Instant messaging,APPLICATION sharing in the Netweaver 04s.

1)When i open the "send instant message link"

i was getting like

"Portal Runtime Error

An exception occurred while processing a request for :

iView : com.sap.netweaver.coll.appl.ui.base.UpcmSession

Component Name : com.sap.netweaver.coll.appl.ui.base.UpcmSession

The exception was logged. Inform your system administrator..

Exception id: 04:20_24/08/08_0012_6540150

See the details for the exception ID in the log file

My question is how can i check the error and location of error for clear description.

and 2)for Application sharing i can just see the blank window.

I followed and activated the following

1) Coloboration launch pad

2)Activated Real time colloboration (RTC)

3)Activited SCF service types.

Please help to how to solve this.

regards,

Uday.

[Former Member]

Hi Surya

As far as I know there has not been any development on instant messaging and application sharing in the portal for the past 3-4 years, and I dont there will be any development effort put into it in the future.

You will most likely still be able to get the functionality up and running, but dont expect SAP to have much focus on it.

Best regards,

Martin Søgaard

[Former Member]

Hi surya,

there is a tool called logviewer for these things. You can find it under .../j2ee/admin/logviewer-standalone/logviewer.bat.

Probably you will find your exception id in the defaultTrace.trc (.../j2ee/cluster/serverX/log)

Regards

Flo

[Former Member]

Hi Surya ,

check the logfiles in the below path and findout the latest default.srv file which has latest modified date.

<drive>:\usr\sap\<SID>\DVEBMGS01\j2ee\admin\log\system

check the below thread and try the options mentioned in the thread

https://www.sdn.sap.com/irj/sdn/thread?threadID=681940

Koti Reddy