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Device not under MDM

former_member197903
Participant
0 Kudos

After the APNS cert expired, most of the devices are not under MDM. Their config payload shows not verified. Lock and Push policies not working.

APNS cert renewed before expiry date.

User is unable to download apps from custom Afaria client

Regards,

VP

Accepted Solutions (1)

Accepted Solutions (1)

former_member197903
Participant
0 Kudos

As a Workaround, we have sleceted the revoke certificate and pushed the policies and it worked.

Regards,

VP

Answers (1)

Answers (1)

former_member186998
Contributor
0 Kudos

Hi VP,

Does these KBA help you?

1769951 - What needs to be done when the provisioning profile or distribution certificate used for enterprise iOS applications is expiring? - Afaria
1903500 - Renew an Apple Push Notification Certificate, originally generated within the iOS Developer Enterprise Program - Afaria

Thanks,
Atsushi

former_member197903
Participant
0 Kudos

Hi,

We have already renewed the certs. Device is under MDM, when we open Afaria client and refresh the last connection details will get change. However Push and Lock commands are not working.