Dispute Case per invoice

[Former Member]

Hi All,

My client is planning to implement Dispute management. I just wanted to know if we can create one dispute case per customer i.e. one dispute case per multiple invoices of a customer or does it have to be one dispute case per invoice.

Regards,

Raj/

[Former Member · Accepted solution]

Hello,

Yes, it is possible to have one dispute case for multiple customer invoices.

There is a possibility to select list of open items while creating dispute case.

I hope I have clarified your query.

BR,

Raju

[Former Member]

I am trying to writeoff a dispute case. I ran the program UDM_AUTOWRITEOFF. A background job gets scheduled. But there is no spool generated. When I see the job log this is the error I have.

Field COBL-KOSTL. does not exist in the screen SAPLKACB 0002

Can anyone help me where should I fix this. I know this is the cost element in the coding block but where should I fix or do the configuration?

Regards,

Raj.