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Aug 22, 2008 at 11:58 AM

Error "Item Key for item type, item 00001 is invalid" during Warranty Claim

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Hi,

I am getting an error while creating Warranty claim in Dealer portal. The error is as follows:

"Item Key for item type, item 00001 is invalid".

wherein

Item Key - Injector_Pump

Item Type - Material

Warranty Claim Type - ZWUS

Action Control - ZWAR

The "Item Type Group" for the warranty claim is "00". This item type group has EXP, FR, MAT, SUBL & TEXT. Control ItemType for MAT is Spare Part, Material.

The item "Injector_Pump is defined in the same Sales Area as that of the Warranty Claim.

Can some one throw some light on this error?

Thanks & Regards,

Sandeep