Error "Item Key for item type, item 00001 is invalid" during Warranty Claim

[sandeep_mandhana]

Hi,

I am getting an error while creating Warranty claim in Dealer portal. The error is as follows:

"Item Key for item type, item 00001 is invalid".

wherein

Item Key - Injector_Pump

Item Type - Material

Warranty Claim Type - ZWUS

Action Control - ZWAR

The "Item Type Group" for the warranty claim is "00". This item type group has EXP, FR, MAT, SUBL & TEXT. Control ItemType for MAT is Spare Part, Material.

The item "Injector_Pump is defined in the same Sales Area as that of the Warranty Claim.

Can some one throw some light on this error?

Thanks & Regards,

Sandeep

[sandeep_mandhana]

Closing this message due to lack of response...

[sandeep_mandhana]

Has anyone got any clue?