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Former Member

GL ACCOUNT FIELD IS GREYED OUT IN PM WORK ORDER

Work Order Management

SAP Gurus please assist

We are currently having a challenge in our SAP System when creating Service Orders with Control key SM03, the cost element field is greyed out and one cannot not populate the required GL Account

The User at this point will not be able to proceed because of this error and cannot save the object.

I hope the SCN will be able to assist

Regards

Gibson

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2 Answers

  • Best Answer
    Mar 23 at 06:41 PM

    Hi,

    I expect your SM03 control key is defined as a external service. In this case the Cost Element field is greyed out. The expectation is that service(s) are added and the cost center is then defined on the service lines.

    -Paul

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    Former Member
    Mar 23 at 06:51 AM
    -1

    Hi,

    Could you please check your configuration wherein maybe this field has been kept as "Display" only.

    Config path would be : Maintenance and Service Orders -> Define Field Selection for Order Operation -> Field Selection for Detail Screen

    If it is in Display mode, then you can change it to "Input" which will make it available for entry.

    Hope this helps.

    Regards,

    Shobha

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