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Aug 21, 2008 at 09:30 AM

Schedule condition doesn't take into account ...



could someone explain to me how could i use schedule condition for some action?

I have an action definition which should be scheduled automatically. I created schedule and start conditions for the action. The start condition works fine but schedule condition not. I created schedule condition that returns false in every case. When I edit some support message new action is created automatically even the schedule condition cann't be satisfied. After save the document start condition is evaluated, satisfied and the action is executed. But new action is created again.

It seems to me that the schedule condition doesn't take into account.

So what should I do to use schedule conditions? Shall I use the option "Schedule automatically" in action definition?

Thank you in advance for your replies!

Best regards,