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Former Member
Aug 21, 2008 at 09:12 AM

Assigning status profile

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Hi,

I am new to Solution manager configs.

When i enter a new issue to Sol man, the issues comes with the status as "new"

I want it to come as "open"

I went to SPRO, and in spro: sap solman: configuration: scenario specific settins:service desk:status profile:change status prof for user statsus i defined a new status.

Where do i assign this, so it gets picked up for the issues that are enterd in the solution manager?

Please reply ASAP.

Thanks an advance.

Kase