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Dhruvin Mehta

SDK Field not available in Workflow Rules

Mar 21, 2018 at 07:12 AM | 115 Views

Dear All,

I have an XBO for Service Request. I have created a field and I would like to use that as a placeholder in Email. But that custom field is not available fields list , What could be the reason?

C4C Extensibility
SAP Cloud Applications Studio | C4C Cloud for Service
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3 Answers

  • Best Answer
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    Dhruvin Mehta
    Apr 09, 2018 at 09:27 AM

    I think EmailURI type of field is not working for workflow rule changed the type it started working.

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    Anant Acharya
    Mar 21, 2018 at 11:19 AM

    Dear Dhruvin,

    Could you please check item node extensibility flag for Service Request BO.

    Regards
    Anant

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    Uldis Kalviskis
    Mar 21, 2018 at 08:00 AM

    Hi Dhurvin,

    is your field located on Root or Item level? If fields are comming from the item level, they will not appear.

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    • Dhruvin Mehta
      Mar 23, 2018 at 07:49 AM 
      yes its on root! Code :
[Extension] businessobject AP.CRM.Global:ServiceRequest raises MSG_FREESTYLE_MESSAGE {
 
   [Label("SecondaryEmailForEntry")] element YTemp_agent_email :  EmailURI;

node Item {
[Label("Line Technician")] element FE_ServiceTechnician_EmployeeID:EmployeeID;
[Scenario(ServiceRequest_Item)] element FE_ServiceTechnician_Name:LANGUAGEINDEPENDENT_EXTENDED_Text;
   	 } 
    
   	node ServiceReferenceObject {
   	    }
}