on 03-21-2018 7:12 AM
Dear All,
I have an XBO for Service Request. I have created a field and I would like to use that as a placeholder in Email. But that custom field is not available fields list , What could be the reason?
I think EmailURI type of field is not working for workflow rule changed the type it started working.
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Dear Dhruvin,
Could you please check item node extensibility flag for Service Request BO.
Regards
Anant
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The field is not in Item
[Extension] businessobject AP.CRM.Global:ServiceRequest raises MSG_FREESTYLE_MESSAGE {
[Label("SecondaryEmailForEntry")] element YTemp_agent_email : EmailURI;
node Item {
[Label("Line Technician")] element FE_ServiceTechnician_EmployeeID:EmployeeID;
[Scenario(ServiceRequest_Item)] element FE_ServiceTechnician_Name:LANGUAGEINDEPENDENT_EXTENDED_Text;
}
node ServiceReferenceObject {
}
}
Hi Dhurvin,
is your field located on Root or Item level? If fields are comming from the item level, they will not appear.
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yes its on root! Code :
[Extension] businessobject AP.CRM.Global:ServiceRequest raises MSG_FREESTYLE_MESSAGE {
[Label("SecondaryEmailForEntry")] element YTemp_agent_email : EmailURI;
node Item {
[Label("Line Technician")] element FE_ServiceTechnician_EmployeeID:EmployeeID;
[Scenario(ServiceRequest_Item)] element FE_ServiceTechnician_Name:LANGUAGEINDEPENDENT_EXTENDED_Text;
}
node ServiceReferenceObject {
}
}
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