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SDK Field not available in Workflow Rules

Dear All,

I have an XBO for Service Request. I have created a field and I would like to use that as a placeholder in Email. But that custom field is not available fields list , What could be the reason?

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3 Answers

  • Best Answer
    Apr 09 at 09:27 AM

    I think EmailURI type of field is not working for workflow rule changed the type it started working.

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  • Mar 21 at 11:19 AM

    Dear Dhruvin,

    Could you please check item node extensibility flag for Service Request BO.

    Regards
    Anant

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  • Mar 21 at 08:00 AM

    Hi Dhurvin,

    is your field located on Root or Item level? If fields are comming from the item level, they will not appear.

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    • yes its on root! Code :
      [Extension] businessobject AP.CRM.Global:ServiceRequest raises MSG_FREESTYLE_MESSAGE {
       
         [Label("SecondaryEmailForEntry")] element YTemp_agent_email :  EmailURI;
      
      node Item {
      [Label("Line Technician")] element FE_ServiceTechnician_EmployeeID:EmployeeID;
      [Scenario(ServiceRequest_Item)] element FE_ServiceTechnician_Name:LANGUAGEINDEPENDENT_EXTENDED_Text;
         	 } 
          
         	node ServiceReferenceObject {
         	    }
      }