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Former Member
Aug 21, 2008 at 02:43 AM

Absolute Path Information Required

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Hello,

We have a piece of software that uses Crystal Reports for the reporting purposes within the software and have done so for 5 years now. We have never come across this problem in 5 years and only one of our customers is having this problem but on two of his computers.

The customer is trying to run any report within our software and as the report is about to be opened up after loading, an error displays saying "Absolute Path Information Required". We have asked the customer to reinstall Crystal Reports (I think we are using a 2005 version) but this was unsuccessful.

This cannot be a problem with our software because any of us testing this have no problems and neither have any of our other customers.

What does the error "Absolute Path Information Required" mean? Please tell me there is a simple solution.

Thank in advance to anyone who can shed some light on this issue.