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Former Member
Aug 20, 2008 at 08:14 PM

Crystal Reports Server XI R2 Failure to Install Completely

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To start with I have a Windows 2003 Server with IIS 6.0. I chose not to install Java and I chose to install a new instance of MySQL. I have installed, uninstalled and reinstalled the software three times. No error message appears. However, the Launch BusinessObjects Administration Console check box is checked but never launches. I go through Start / All Programs / BusinessObjects / Crystal Reports Server and choose different items but most don't work. Both .NET Administration Launchpad and .NET InfoView return page not found and the Business View Manager requires a login but the System drop down menu is empty. No matter what I enter I receive a login error. If I choose the Windows AD or Windows NT Authentication instead of the Enterprise option the message changes to the security plugin is not available. After reviewing the Event Log there are no errors and it says the install completed sucessfully. Can somebody please offer some assistance.