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EPM Option when we right click a cell in EPM Add-In

Hi,

User unable to use EPM option when he right clicks a cell in EPM Add-In for Excel after logging in. This happens every one who ever logs into in this system. User is able use it when he logs in in another system, so this is not Authorization issue. Uninstalled and installed MS Office and also EPM Add-In. But nothing helped.

Attached prtscr herewith.

uugvcmccusers4c100292desktopepm-options-when-right.jpg

This is when he logs in in another system. These options are not getting when he uses his Desktop.

Previously he is able to get it (EPM Option). No changes made from BPC EPM Add-In (Same SP ie., 22) and even MS Office also.

Thanks

Sekhar

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2 Answers

  • Best Answer
    Mar 21 at 10:07 AM

    You've only provided a screen capture of the correct right-click with the EPM option visible.

    What do you see when logged into the problem system? Is the EPM option simply not visible at all?

    If so for some reason the EPM add-in does not register that you are logged into the system as the EPM option only shows when logged into a valid BPC connection.

    Are you able to create reports and refresh them when logged into the problematic system, even though you cannot see the EPM option when you right-click?

    - Peter

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  • Mar 21 at 09:52 AM

    Please, never use "Insert File" instead of correct "Insert Image" - very hard to read!

    Have you tested some recent EPM SP? Can be an issue between MS updates and very old SP22

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