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Former Member
Aug 20, 2008 at 03:56 AM

Bex Report Designer: Error while loading metadata


hi experts,

I am working with BI7 Bex Report Designer and we are using SP9. when i tried to load the Query in Report Designer its giving below error.

Error while loading metadata.

Check the Query and portal settings.(but the query is working fine in Analyzer).

and its giving message class RSBOLAP, message number 018 and Description is java system error: incoming call is not authorized.

when i double click the error its giving below error details.


An error occurred in the BI components on the SAP J2EE Engine.

System Response


Contact your system administrator to have the error analyzed in detail.

Procedure for System Administration

Start the Visual Administrator, log on to the SAP J2EE Engine and choose "<J2EE_SID>" ->"Server" -> "Services" -> "Log Viewer".

The file "defaultTrace.trc" includes detailed information about the error that occurred. In Windows, you can find this file in the Log Viewer under "Cluster <computer name>" -> "Server <server number>" -> "<drive>:\usr\sap\<SID>\JC<INSTANCE>\j2ee\cluster\server<NUMBER>\log". ". In Unix, the file is located under "/usr/sap/<SID>/JC<INSTANCE>/j2ee/cluster/server<NUMBER>/log".

If the file does not include enough detail about the error, you can increase the log level to obtain more information. To do this, choose "<J2EE_SID>" -> "Server" -> "Services" -> "Log Configurator". On the "Locations" tab page, choose "com" -> "sap" -> "ip" -> "bi" -> "webapplications". Using the selection list on the right side of the screen, you can increase the log level, whereby "DEBUG" represents the log level with the most information. You can save your settings by choosing the "Save" icon. The change to the log level is active immediately. Once you have successfully analyzed the error, you should set the log level back to its default value using the appropriate pushbutton; continuous writing to the log file negatively affects the overall performance of the system.

could you plz suggest me how to rectify the problem.