on 08-19-2008 8:51 AM
Hi,
I am getting the following error message "According to Customizing, repair indicator 03 is not defined" during TECO of a Service Order.
I find that the above error doesn't arise if I had mentioned a component in the Service Order and consumed the same via Service Confirmation IW41. I am not sure if this is of any relevance to the error message.
I have exactly the same settings (including the repair procedure) in another client and do not encounter this problem.
Is there anything that am missing out ?
Thanks.
Raj
Raised an OSS.
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Hello,
It does appear to be customizing in transaction VORP.
Check the settings for Action 107 (scrap goods), the 'conf' column should have a value 03.
-Paul
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Hi,
Thanks for your response.
I just identified the cause of the problem.
After creating the Repair Order, PGR had not been done whereas Service Order has been created and processed. In Repair Procedure, I had configured automatic generation of sub-items in the repair order for Outbound Delivery. So when I tried to TECO the Service Order, system could not locate the stock (which is also serialized). The stock was still assigned to the inbound Delivery pending for GR.
I did PGR and then I could TECO the Service Order.
Is there anyway in the config to prevent creation of Service Order without taking the Goods into stock (PGR) ? System does give an information "There are only 0000000 serviceable items Received" (V2082), but user could overrule this.
Thanks again.
Raj
OK, so your Repair Profile has the SAP standard settings..
So you say you can do the following:
- Create repair order
- Create delivery (but do not PGR)
- Create service order
Is this correct?
If so, then its the delivery document (not goods receipt) that moves the Repair Order item status from the Accept Repair stage (101) to the Start Repair stage (102)..
PeteA
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