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Former Member
Aug 19, 2008 at 05:46 AM

Inbound and Outbound Telesales

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Hi,

Can any one please help me out to find the configuration documents related CIC settings which needs to be done before creating Profiles( Visible Componenets). Also please help me out in finding the CTI configuration in SAP CRM system.

Thanks in advance.

Regards

Vinod