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Wilver A. Vega C.

Problems updating LS4BIP on Red Hat Linux

Oct 28, 2016 at 05:45 PM | 264 Views

Hi,

I'm updating Lumira Server for SAP BI Platform (LS4BIP) from version 1.31.1 to 1.31.2, on RedHat Linux 6.7 with SAP BusinessObjects 4.2 SP2.

But it has not been possible since it is in the message: "Starting Server Intelligence Agent .... 88%."

In reviewing the logs, the only thing unusual is identified:

598105.495: [GC (Allocation Failure) [PSYoungGen: 172034K->709K(173056K)] 431466K->260228K(522752K), 0.0185179 secs] [Times: user=0.13 sys=0.00, real=0.02 secs] 598107.707: [GC (Allocation Failure) [PSYoungGen: 172229K->773K(173056K)] 431748K->260380K(522752K), 0.0164691 secs] [Times: user=0.13 sys=0.00, real=0.02 secs] 598115.535: [GC (Allocation Failure) [PSYoungGen: 172293K->1154K(173056K)] 431900K->260962K(522752K), 0.0192403 secs] [Times: user=0.13 sys=0.00, real=0.02 secs] 598120.960: [GC (Allocation Failure) [PSYoungGen: 172674K->1186K(173056K)] 432482K->261182K(522752K), 0.0205602 secs] [Times: user=0.14 sys=0.00, real=0.02 secs] 598123.606: [GC (Allocation Failure) [PSYoungGen: 172706K->642K(173056K)] 432702K->261067K(522752K), 0.0183952 secs] [Times: user=0.13 sys=0.00, real=0.02 secs]

Anyone have any idea how to fix it, thank you very much

00-starting-sia.png (6.2 kB)
SAP Lumira, server edition
Red Hat Enterprise Linux | data cleansing package for SAP BusinessObjects BI, Edge edition, version with data management | businessobjects 4.2
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3 Answers

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    Denis Konovalov
    Oct 28, 2016 at 05:55 PM

    1. you're looking at the wrong log - the parts you posted are from garbage collection log for some java process and are irrelevant to your issue.

    2. have you stopped all BOBJ processes, except CMS/FRS before running upgrade ?

    3. The log you need will be in the temp directory for the user that runs this upgrade, it'll be called setupengine.log
    if the setup hasn't yet finished or crashed and it'll be in the InstallData/logs directory if the setup has finished.

    Search for KBA's/SAP Notes with "sia fails to start during install" - there will be many with possilble solutions

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    Wilver A. Vega C.
    Oct 28, 2016 at 07:19 PM

    Hi Denis, attached image of the last lines of the file "setup engine.log".

    In KBA's/SAP Notes I have not found anything that apply to the environment I'm working.

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    Wilver A. Vega C.
    Nov 18, 2016 at 04:24 PM

    Hi, already solved by applying the technical note https://launchpad.support.sap.com/#/notes/2314588

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