Long connecting times to BI platform with Lumira 2.1 (on one computer)

[ivaylo_ivanov]

Hello forum,

First of all, I want to clarify that the problem exist only on one(from 3) client machines and all installations are Lumira Designer and Discovery 2.1 sp0., JRE is 1.8.161.The server is BI 4.2 sp 5 with Lumira Add-on 2.1

I can connect with Designer immediately and download documents from the BI platform, but when I try to save/synch/upload document to platform the designer hangs with message "Operation in progress".It takes about 50-60 minutes till the operation finishes. When I connect with Discovery the situation is the opposite - wait time for the connection opening 40-50 minutes, but the saving is done immediately. There were Lumira 1.31 and Design Studio 1.6 installations( they worked without problems) but I uninstall them - no effect.

There is a HANA Studio and I wonder if it can cause this problem because some JAVA/Eclipse mess, but I don't want to uninstall HDB Studio.

Does anybody have a such or similar problems?

Any help will be very appreciated.

Best Regards,

Ivaylo

[TammyPowlas]

Hello Ivaylo,

I am not using HANA, so I am not sure. I would take a look at the sizing guides for BI4.2 SP05 and the add-on information - see https://help.sap.com/http.svc/rc/d0b1d68837db4dc2af649c812238548a/4.2.5/en-US/Sizing%20Guide_4.2%20S...

https://wiki.scn.sap.com/wiki/display/BOBJ/Sizing+and+Deploying+SAP+BusinessObjects+BI+4.x+Platform+...

[ivaylo_ivanov]

Thank you Tammy!

I'll read the documents again, but I think that the problem is on the client machine, because on the other 2 PC's there are no problems.

BR,

Ivaylo