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Fiori PurchaseOrder-approve Workitem not completed

Mar 15 at 01:42 PM

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Hi there,

we have implemented a workflow for purchase order approval via Fiori App PurchaseOrder-approve.

Workflow ist started, workitem for release is created, purchase orders are shown in App, purchase orders can be released, BUT workitem remains in status STARTED.

So clients see released purchase orders in the App.

Why is the workitem not completed? Do we need an extra step after bus2012-singlerelease?

Kind regards - Sven

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2 Answers

Summer Wang
Mar 19 at 08:14 AM
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Dear Customer,

Does the issue occur in SRM Fiori ?

Is the status in workflow inbox correct? Would you mind checking the notes below?

2547354 - Correction in approver name and approval status display for the parallel approval case
2423341 - FIORI app "Manage Purchase Orders": Wrong approval status in list and edit screen

Best regards

Summer Wang

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Hi Summer Wang,

it is not SRM Fiori, it's normal purchase orders.

The notes you've mentioned are not implementable in our system...

Status in workflow is not correct. It is still "in process". The workitem is not ended after users release a purchase order with the app.

kind regards - Sven

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Tejas Chouhan Apr 04 at 06:41 AM
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Hi,

Is the workflow custom or standard ?

Please make sure the step type of task id for release of PO is "Activity" and not " User decision".

Regards,
Tejas

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