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author's profile photo Former Member
Former Member

Help Set up

When setting up Help in English (US) for Local installation for a client, the following error message occurs

Internal Error -217

Edited by: Lisa Gumieniuk on Aug 13, 2008 11:22 AM

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    author's profile photo Former Member
    Former Member
    Posted on Aug 13, 2008 at 01:53 AM

    Hi Lisa,

    I am not quite clear on this exact scenario, but I will outline some points to note when setting up Help on a client..

    - Please make sure the path for the Help file is correct, please refer

    to attached SAP Note 896944 if the path needs to be changed.

    - Delete every file and folder in folder

    ..\Program Files\SAP\SAP Business One\Help\ (to be done in the affected

    workstation)

    - Configure the Help Settings to Local Installation (the system will

    newly download the help file from the shared folder)

    - Check the security settings of your web-browser (mark your

    shared folder as trusted site).

    Hope this helps,

    Regards,

    Willy

    SAP Business One Forums Team

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 13, 2008 at 01:35 AM

    What are you trying as part of the Setup process.

    When you look at Help > Help Settings and if the Shared Folder Radio Button is checked try to change it Local Installation

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