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My Inbox v2 - Approve PO/PR Error

Hi all;

We want to use standard My Inbox - Approve Purchase Order & Approve Purchase Requisitions. Components and configurations done, we can see the list of PO/PR in the master view but the information in detail view shows only titles.

I read hundreds of post for the solution but none worked.






There is no Frontend Error Log...




And I have tried DCL Initial Load as described in note 2274570 (i came here from note 2398026)

There is no SM21 error in Frontend or Backend system also.

Did I miss something or i am doing something wrong?

I need your valuable help, especially Masayuki Sekihara & Tejas Chouhan

Thanks, best regards.


pr.png (267.2 kB)
po.png (152.2 kB)
be.png (48.3 kB)
fe.png (42.3 kB)
be-log.png (138.4 kB)
alias.png (26.2 kB)
taskproc.png (67.8 kB)
po-service.png (67.2 kB)
pr-service.png (66.9 kB)
sample.png (86.6 kB)
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4 Answers

  • Mar 21, 2018 at 02:34 AM

    The error log says metadata cashe issue. Have you cleared the metadata cache?

    I also noticed that the frontend server is older than the backend server.

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    • I execute below t-codes but still getting error...

      /n/IWBEP/CACHE_CLEANUP in Frontend

      /n/IWFND/CACHE_CLEANUP in Frontend

      /n/IWBEP/CACHE_CLEANUP in Backend

      /n/IWFND/CACHE_CLEANUP in Backend

      And always select "Cleanup Cache for all Models" option.

      Must i add C_PURREQUISITIONITEM_FS_SRV service in backend side too?

  • Mar 23, 2018 at 06:36 AM

    For My Inbox S4 version , details will appear as part of annotations provided. Check if the standard annotations are in place in SWFVISU transaction.

    Read this from SNote :

    Display of Detail Information for a Purchasing Document in an On-Premise Edition

    For SAP S/4HANA on-premise editions, the details of the purchasing documents are displayed via a generic UI within the My Inbox app. The detail data is provided via a secondary OData service, configured in transaction SWFVISU in the back-end system. (Note: For supplier invoices, detail data is not supported. Therefore, a secondary ODATA service is not relevant.) To enable the display of details, you need to set up the corresponding OData service in addition to setting up the My Inbox app. The secondary OData service used can be found in the respective entry in the Fiori reference library. The details will only be display if this service is set up correctly.

    Go to SWFVISU :

    Select TS00007986, Visualization type : My Inbox Generic application, and go to Visualization parameter:

    Component name : cross.fnd.fiori.inbox.annotationBasedTaskUI

    QUERY_PARAM00 : data=/sap/opu/odata/sap/C_PURREQUISITIONITEM_FS_SRV;o=sid({SYSTEM}.{CLIENT})/C_PurRequisitionItemFs(PurchaseRequisition='{&_WI_Object_ID.Number&}',PurchaseRequisitionItem='{&_WI_Object_ID.Item&}')

    QUERY_PARAM01 :annotations=/sap/opu/odata/IWFND/CATALOGSERVICE;v=2/Annotations(TechnicalName='C_PURREQUISITIONITEM_FS_ANNO_MDL',Version='0001')/$value

    SCHEME : Sapui5

    Ensure above is maintained for Purchase order task id also.


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  • Mar 27, 2018 at 06:36 AM

    Does anyone have any other suggestions?

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  • Apr 10, 2018 at 06:27 AM

    Still open.

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