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Infoview: A request was cancelled

When I go into infoview and click on the actual name of the report, instead of clicking "schedule or history" I am prompted with the parameter dialog box right away. I notice there are only 2 parameter dialog boxes when there needs to be 7 parameter dialog boxes.

It appears that there is an older version of the report when you click on the actual name of the report in infoview. But if you go into history or click schedule and select the parameters it shows 7 parameters and that's correct.

When I click on the actual name of the report I go to the parameter screen and select from my two parameter dialog box and then proceed to run the report. After about five minutes of running the report comes back with this error message ...

CrystalReportViewer

A request was cancelled. The necessary security privileges could not be verified. This indicates a problem with the security server.

Unable to retrieve Object.

A request was cancelled. The necessary security privileges could not be verified. This indicates a problem with the security server.

We use CRXI R2 on our development machines to create reports.

Any thoughts on how to correct this problem?

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  • Best Answer
    Posted on Aug 12, 2008 at 04:54 PM

    Hi Levi,

    If possible I'd recommend opening the report in question in Crystal Reports on the server to verify the parameters.

    Do you know if the parameters are Crystal Report parameters, stored procedure parameters, parameters created in the business view manager, etc...?

    What happens if you re-publish the report to enterprise as a different name do you get the same results? If the report is using a business view, I would suggest checking the data foundation and confirm if the parameters are set to 'Prompt'.

    In the CMC, when you go to the report and to the Parameters tab, are the parameters set to prompt the user for values?

    As a test, try updating the objects from the Central Configuration Manager, by clicking on the 'Update Objects' button.

    Regards,

    Wallie

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