Skip to Content
author's profile photo Former Member
Former Member

How do I switch SAP partners?

Can I transfer my maintenance to a different SAP partner than I have now? The service I am getting is getting worse and worse, and I hope that someone else would be able to offer better support on software this expensive.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Aug 12, 2008 at 04:07 PM

    Hi Derek,

    I have heard this from many out there and it is becoming an important issue to be addressed. Once you have paid your annual maintenance, the money cannot be transferred to another partner. You could switch partners and for the next year's maintenence you could pay them.

    This is the process:

    You will need to contact your Regional SAP Sales Manager and report your concerns and request for a change in Partner. If you have a partner in mind you may suggest the same otherwise SAP might recommend someone in your area.

    Make your communication via email (very important)

    Let me know.

    Suda

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.