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Former Member
Aug 12, 2008 at 05:43 AM

Error in Claims Approval Process

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Hi,

I Configured ESS.I applied LTA Claim through portal.It went fot the approval to the approver.It is there in Universal Worklist of Approver but when he clicks on it to approve instead of opening WebDynpro iView it is giving an error that

"Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/every_user/general/uwl/com.sap.netweaver.bc.uwl.uwlSapLaunch

Component Name : com.sap.portal.appintegrator.sap.Transaction

Exception in SAP Application Integrator occured: Application URL ':///sap(ZT1PNE82WFJ4RFI5enRIVHA4QkdKU1NBLS1lVGtQN0pUVDNUYzgyUlgxbG5MNmxnLS0=)/bc/gui/sap/its/webgui' is not valid! Please check the protocol and host entries for system 'SAP_XSS_WebDynpro'..

Exception id: 10:37_12/08/08_0021_3487950

See the details for the exception ID in the log file"

It seems that it is trying to execute in SAP Gui for Windows, we can solve this problem by going to that iview and by changing it to Gui for Windows instead of Gui for HTML but actually it should execute a WebDynpro iview where we can approve this claims.

Please guide me with a solution.

With Regards,

Praveen