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Image toolbar appears over Crystal reports chart in Infoview

I am publishing Crystal reports developed across a Universe in my BusinessObjects Enterprise XI Release 2 InfoView. I have done few line charts in the Crystal reports. I am running on Internet Explorer 7 but my clients are running on Internet Exploreer 6.0. When my clients view Crystal reports (in Infoview) on their browser, the charts are identified as images in their infoview by Internet Explorer 6 browser and it keeps showing the Image toolbar ( the small toolbar which popups over the images in IE 6 prompting you to Save this image/Open this image/Save In My Pictures toolbar etc..)

Please try this link http://www.microsoft.com/windows/ie/ie6/using/howto/customizing/phototoolbar.mspx to know what an image toolbar is.

This little feature got included in Intenet Explorer 6 by which any image identified by the web browser will automatically popup this Image toolbar. It won't happen in Internet Explorer 7.0.

If i am developing a website and do not want this image toolbar appearing over my images in my site I can code accordingly. But i am clueless about the Crystal Reports/Business Objects Infoview environment and how to get rid of this toolbar.

The one option i got is to ask my users who use IE 6.0 to go to Tools->Internet Options->Advanced tab->Multimedia ->uncheck the checkbox Enable image toolbar. Unfortunately my users login under citrix environment and their default browser settings will be restored every day morning they login.

Any ideas?

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  • Best Answer
    Posted on Aug 12, 2008 at 06:28 PM

    Hi Michael,

    Unfortunately BusinessObjects does not control these settings when accessing the InfoView. It sounds like it'll need to be addressed by the system administrator to disable that option in IE through user profiles/applications.

    Regards,

    Wallie

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