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author's profile photo Former Member
Former Member

Outlook Addon will not load

Upgraded SAP B1 from 2005 to 2007, had to roll it back to version because of Problems with our credit card application (CitiXsys). The roll back went well except the Outlook Addon will not load. I get the following error:

BO_Outlook.exe - Entry Point Not Found

This only affects 2 workstations. Re-installing the addon seems to have no affect.

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    author's profile photo Former Member
    Former Member
    Posted on Aug 11, 2008 at 06:13 AM

    Dear Dave,

    In order to try to resolve the issue, please do the following steps :

    1. Open Business one Choose Tools -> User Tables -> BFEXTDBVERSION -

    Extension DB version, then Remove the all lines with Extension ID = "BO".

    This is the entry for MS Outlook Integration Add-on.

    2. After that please uninstall the OI addon and reinstall again as per SAP Note : 819501.

    Regards,

    Rakesh Pati

    SAP Business One Forum Team

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 11, 2008 at 06:08 AM

    Though not exactly the same this SAP Note should give the direction

    https://service.sap.com/sap/support/notes/1029359

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