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Service degradation C4C

Mar 14 at 09:35 AM


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Former Member

Does anybody know whether it is possible to send out online-newsletter when the issue underneath occurs?

The event alerting logic that triggered the flooding of the mail gateway has been fixed. The mails that were accumulated on our email gateway are being cleaned up. We see that customer relevant emails are being processed, but still with an unacceptable delay. We are working to progressively reduce this delay and bring it down so that the situation returns to normal. We will send out an update in next 8 hours.

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