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In workflow that only for forwardee if duration exceeds then it should return to the sender

Hi Experts,

I am new to workflow, I need your guidance regarding the below requirement.

In the current process of workflow, we have multiple level approvals where Provided the ability to “Forward” an invoice approval workflow item from the current approvers’ queue to another SAP user. The invoice workflow item is routed back to the original approver’s queue once the recipient responds.

Now the requirement is, in case the invoice is sitting in the forwardee queue for the approval, the workflow should return the invoice back to the sender queue if it has more than a day.

How can I set the condition that only for forwardee if duration exceeds more than a day then it should return to the sender?

Thanks,

Veena

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1 Answer

  • Best Answer
    Mar 14 at 09:41 AM

    Hi,

    Using deadline monitoring Latest End Modelled view you can forward the workitem to sender after 1 days.

    Thanks

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