Skip to Content
author's profile photo Former Member
Former Member

Print Layout Designer - inconsistent output

Hi,

We have received consistent compaint from our client that the output of Print Layout Designer are inconsistent.

Eg: The same PLD template is used for An invoice print out from 2 different workstation. However, workstation A display the format properly, workstation B will have missing lines between boxes or the alignment is not displayed properly.

We have also recently encountered the problem that our client export the invoice to Acrobat and then print it. However, it displays properly for workstation with Acrobat version 8, 9, but missing lines for version 7.

Another scenario could be the form is displayed properly on the screen, but the physical print out to a printer is not consistent.

We really appreciate some share of thoughts here. Is switching to other report writer, eg: Crystal Report, the only option?

Edited by: Shwu Hua Gan on Aug 10, 2008 2:57 AM

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Aug 10, 2008 at 01:17 AM

    Hi Shwu Hua,

    You can ask your client to check the printer driver first if they print to the same printer. If the printer is different then they may need to reinstall printer driver to try.

    B1 support lower version Acrobat beeter. Version 9 is reported causing lots of problems. Change back to Acrobat 7 if possible.

    Thanks,

    Gordon

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.