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Print Layout Designer - inconsistent output


We have received consistent compaint from our client that the output of Print Layout Designer are inconsistent.

Eg: The same PLD template is used for An invoice print out from 2 different workstation. However, workstation A display the format properly, workstation B will have missing lines between boxes or the alignment is not displayed properly.

We have also recently encountered the problem that our client export the invoice to Acrobat and then print it. However, it displays properly for workstation with Acrobat version 8, 9, but missing lines for version 7.

Another scenario could be the form is displayed properly on the screen, but the physical print out to a printer is not consistent.

We really appreciate some share of thoughts here. Is switching to other report writer, eg: Crystal Report, the only option?

Edited by: Shwu Hua Gan on Aug 10, 2008 2:57 AM

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 10, 2008 at 01:17 AM

    Hi Shwu Hua,

    You can ask your client to check the printer driver first if they print to the same printer. If the printer is different then they may need to reinstall printer driver to try.

    B1 support lower version Acrobat beeter. Version 9 is reported causing lots of problems. Change back to Acrobat 7 if possible.



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