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Timeout Error from Synch

Hi all,

I am in the process of upgrading a very large database and I continue to get the following error during the upgrade process at the SetOrderDetailSynchID() step during the _624To625() method:

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Is there anyway I can update the CommandTimeout so that it will allow this process to run without terminating? If not, can I get by without running these upgrade steps and just doing the synch?

Please let me know your thoughts.



Edited by: Kristen Faison on Aug 9, 2008 2:21 PM

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    author's profile photo Former Member
    Former Member
    Posted on Aug 11, 2008 at 11:05 PM

    Hi Kristen,

    There is no way to change the command timeout. It just uses the ADO default (30).

    Can you skip the script? There is a way to get around it, but the fix that is running there would not be applied.

    If you are upgrading from a version prior to 624, it should not be necessary, since the bug it is fixing occured in 624.

    624 introduced a bug that caused deliveries from orders created on the web to have no delivery detail after the shipment was created in B1 and resynched.

    Anyway, if you want to try skipping the script, you can do so by setting the SynchVersion to 625 in the NPVersion table in Webtools.

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