Why is the address wrong? Why can the sender of the Idoc not provide a correct address? What exactly is wrong, do you have an example?
The solution has probably to be in the interface where the customers maintain their address.
A region usually does not shift into other fields. This must be bad programming. Contact your local developer team to discuss this matter
This sounds anyway as if you are using a user interface which is totally different to the SAP customer master screen.
Unfortunately without knowing the whole application it cannot really be said where one should do a fix.
Of course it is possible to find and correct unwanted characters with with a bit of program coding. But better than fixing is to prevent wrong data from being entered.
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