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"New" button in EC with custom BO in standard screen doesn't show.

Hello experts,

I'm currently in the process of adding a new tab called "subcampaigns" to the standard Campaign TI in C4C. This is what it looks like:

Now, I'd like to be able to add new subcampaign entries. I used Stefan Hagen's video to create my EC and within this Embedded Component I use an OWL to eventually show my subcampaigns. I also followed the steps explained in this thread, but when I set the semantic of my "New" button to QuickCreate, it doesn't show up on my screen. In the last step of that thread, it is mentioned that I have to assign the work center view of my custom BO to my user in the Administration window. However, the view I added my EC to doesn't appear in my Work Center & Views list.

Does anyone know what I am missing here?

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1 Answer

  • Best Answer
    Mar 20 at 09:32 AM

    Hello Robin,

    Because you haven't assigned the work center view to your user, you are not able to see the new button. The WCView should be connected to the custom BO. Also you mentioned that you are not able to see the custom WCView in work center and view list. Whenever we want to assign any WCView to our user we need to first make sure that the WCView is assigned to a WCF then only you can see the WCView to be assigned. Please check if you have a custom WCF or else assign the WCView to any standard WCF and then you can assign the same to your user.

    Hope it helps.

    Thanks & Regards,

    Meghna

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    • Hello Robin,

      Adding only the EC wont provide you with the access to create data in that BO, so you can't see the New button. Have you created WCView for the Custom BO? If not, please create the same and then open the Campaign WCF in UI Designer --> Go to Extensibility Explorer --> Add your custom WCView to the WCF. Then you need to go to Administrator --> Business Users and assign the custom WCView to your user.

      Thanks & Regards,

      Meghna