Skip to Content
avatar image
Former Member

BO 4.2 SP05 Fiorified BILaunchpad receiving: Error Internal server error. (RWS 00070)

Has anyone on Business Objects 4.2 SP05 seen this message when logging into the BILaunchpad (fiorified) - http://my.server:8080/BOE/BILaunchpad, 'error Internal server error. (RWS 00070)?' This is using the enterprise authentication and the default administrator account. If I log-in as myself this message doesn't come up. If you close it you can still go to your My Home and webi reports. I have checked security rights, application properties for Restful Web Service and showing

http://my.server:6405/biprws. I have tested restful services and works. This is more of an annoyance and wanted to see if anyone else has experienced this issue? Also, I am not finding any SAP Notes that fit this issue.

Add comment
10|10000 characters needed characters exceeded

  • Could you please clarify a few point ?
    1. You can login into BILaunchpad with regular user, just not with Administrator ?
    2. What do you mean "if you close it you can still go to...." ?
    3. Are you able to use Administrator to login to default BI launchap /BOE/BI ? or CMC ?

  • Get RSS Feed

7 Answers

  • Best Answer
    Mar 14 at 01:57 PM

    Check network trace while opening as non admin:

    Which API call responding with "status code 500" ?

    Add comment
    10|10000 characters needed characters exceeded

  • Mar 24 at 01:36 PM

    Hallo Chris,

    It looks like the report is no longer in your file system (FS).

    You can check that under CMC, Inboxes and select the user who has the problem, then search for the report that has the problem (in your case report with ID 16066) and try to view it

    here an example:

    http://win2012r2b42sp5:8080/biprws/internal/v1/inbox/11863?pagesize=50&_=1521896660671

    Ayman

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Mar 28 at 04:32 PM

    Thanks Ayman. This was a strange one and I wouldn't have thought this caused the error. I had one file in the inbox for the administrator account and on my Dev server I ended up deleting it and fixed the issue of error 'RWS 00070.' Your post is similar in how this is fixed. I also did this to my production bi server and fixed the same issue there too. Thanks again!

    Add comment
    10|10000 characters needed characters exceeded

  • Mar 20 at 09:30 AM

    Hi Chris,


    http://my.server:6405/biprws/internal/v1/inbox/16066?pagesize=50&_=1521228508476 HTTP GET 500 application/json 4.54 KB 126.95 ms XMLHttpRequest-----------------------------------------------------------------------------------------------------------------------
    once user logged into Fiorified BI Launchpad, please check Inbox tab and objects inside inbox.


    http://my.server:8080/BOE/portal/1803121640/FioriBI/resources/sap/dfa/help/library.js HTTP GET 500 text/html 1.18 KB 21.12 s XMLHttpRequest------------------------------------------------------------------------------------------------------------------------------------
    This won't create any problem , because this lib for in app help web assistant.


    http://my.server:8080/BOE/portal/1803121640/PlatformServices/sapui5/resources/sap/ui/core/messagebundle_en_US.properties HTTP GET 404 text/html 18.17 ms XMLHttpRequest--------------------------------------------------------------------------------------
    This won't fret any issue in fiorified BI Launchpad. No workflows breaks. 

    -

    Bharath

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Mar 14 at 04:56 PM

    See the below image.

    Let me know if this is what you looking for. Thanks again.

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi Ayman!

      Thanks for the response. I rechecked and looks like I may have grabbed a cached result. I re-ran today and have the today's results.

      I am not sure how that happened and have since cleared the logs prior to rerunning. - This was an update from SP04 to SP05. - path of the FioriBI.properties - PATH: \SAP BusinessObjects\tomcat\webapps\BOE\WEB-INF\config\default

      Name Protocol Method Result Content type Received Time Initiator
      http://my.server:6405/biprws/internal/v1/inbox/16066?pagesize=50&_=1521228508476 HTTP GET 500 application/json 4.54 KB 126.95 ms XMLHttpRequest

      -----------------------------------------------------------------------------------------------------------------------

      Name Protocol Method Result Content type Received Time Initiator
      http://my.server:8080/BOE/portal/1803121640/FioriBI/resources/sap/dfa/help/library.js HTTP GET 500 text/html 1.18 KB 21.12 s XMLHttpRequest

      ------------------------------------------------------------------------------------------------------------------------------------

      Name Protocol Method Result Content type Received Time Initiator
      http://my.server:8080/BOE/portal/1803121640/PlatformServices/sapui5/resources/sap/ui/core/messagebundle_en_US.properties HTTP GET 404 text/html 18.17 ms XMLHttpRequest

      -------------------------------------------------------------------------------------------------------------------------------

      Thanks for your help and catch above.

  • Mar 14 at 06:40 PM

    Looks like you missed my comment, so I past it as answer :

    Could you please clarify a few point ?
    1. You can login into BILaunchpad with regular user, just not with Administrator ?
    2. What do you mean "if you close it you can still go to...." ?
    3. Are you able to use Administrator to login to default BI launchap /BOE/BI ? or CMC ?

    Add comment
    10|10000 characters needed characters exceeded

  • Oct 23 at 09:31 PM

    I am experiencing this issue as well in Fiorified Launchpad 4.2 SP05 Patch500. If the user has reports without a user in the "From" field, then it shows the Internal Server Error. Also, the report on their inbox has to be the first one on the list.

    I have opened a ticket with SAP support to find out why users are getting this error. Users that do not have reports on their inboxes or have reports with user names in the "From" field do not show the error.

    Add comment
    10|10000 characters needed characters exceeded