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Former Member

E-mail template for workflow rule notification

I am having problems activating and finishing a workflow rule with action/rule type - e-mail.

Error is saying that I need to upload a file with UTF-8 encoding. But the format I am using already comes from SAP (from the sample in the admin guide). Saved as HTML.

I also know that I have to allow HTML upload in fine tuning - MIME types.

Can anyone tell me what else I should look out for?

Best regards,

Leonard

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2 Answers

  • Best Answer
    Nov 01, 2016 at 02:24 AM

    Hi Leonard Loo

    Open the HTML file,Go to Save As option and change the encoding value from ANSI to UTF-8 and save the file as shown below

    Then attach the new file and try again

    Regards

    Logan

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    Former Member
    Nov 02, 2016 at 03:18 AM

    Thank you!

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