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E-mail template for workflow rule notification

Oct 31, 2016 at 02:51 PM

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I am having problems activating and finishing a workflow rule with action/rule type - e-mail.

Error is saying that I need to upload a file with UTF-8 encoding. But the format I am using already comes from SAP (from the sample in the admin guide). Saved as HTML.

I also know that I have to allow HTML upload in fine tuning - MIME types.

Can anyone tell me what else I should look out for?

Best regards,

Leonard

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2 Answers

Loganathan P Nov 01, 2016 at 02:24 AM
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Hi Leonard Loo

Open the HTML file,Go to Save As option and change the encoding value from ANSI to UTF-8 and save the file as shown below

Then attach the new file and try again

Regards

Logan


utf.jpg (93.6 kB)
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Leonard Loo Nov 02, 2016 at 03:18 AM
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Thank you!

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