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Crystal Reports Can't Install - port 4520-4539 must be open

Mar 12 at 02:00 PM


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Former Member

Please help assist.

During the install process. I get the following message.

Note: I have tried all of the normal stuff

Copy to Local

Run As Administrator

Disable AntiVirus / Firewall

Grab latest SP5 version of Crystal Reports 2016

I have attached logs to this question as well as screen shots.

Log files that I have during install.




Machine Environment:

Windows 10 x64 Home

Visual Studio 2017 – With Crystal Reports SDK installed

Crystal Reports Runtime Environment x64 installed ^^ with the SDK

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1 Answer

Best Answer
Vitaly Izmaylov
Mar 13 at 03:50 PM

The most common reason for the error is that the Setup.exe ran from ZIP file.

Make sure you extract the Installation package to local machine and run the Setup.exe as Administrator.

The log shows you running the installation from :


Would it be possible to copy the package to C drive?

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Former Member

Well this is crap. That worked moving to the C partition.

Really forcing someone to have a C partition?

The C I have strictly reserved for Applications (small SSD) and the D is where all my users and data reside.

I find this quite horrible practice. What about users in XEN environments and Virtualized Environments?

Thank you for your response though Vitaly. I appreciate it.