C4C How to manage item type determination when working with different Sales Quote Document Types

[mjveerhuis1]

Hi,

I have set up 2 sales quote types in C4C that are relevant for replication to ECC. Both document types have a different item type.

When creating a sales quote the item type can be selected, but i want it to be determined atuomatically especially as there will be quite some item lines in the sales quotes. And adjusting it line by line manually, is not ideal.

In configuration document types and item types are two seperate entities. Is there a way of combining the document type and the default item type?

KR

MJ

[mjveerhuis1 · Accepted solution]

Yes i know, but i still have an error on the code list mapping for the items:

BusinessTransactionDocumentItemProcessingTypeCode

I registered an incident on it as code list mapping ends in an exception error.

MJ

[mjveerhuis1 · Accepted solution]

Hi,

I received feedback from SAP.

So, i have a seperate code group and when trying to add BusinessTransactionDocumentItemProcessingTypeCode for the mapping of my item types the field becomes empty after pressing enter or trying to save the record. the Code is also not recognized when typing it in. And when saving in between an exceptional error occured

Solution; use the drop down function, then search BusinessTransactionDocumentItemProcessingTypeCode and select the option with GDT and confirm. Then then you continue with mapping the single item types you can select the values you want to map.

Now that the entries are stored well, other steps in my process also happen more fluently!

MJ

[Dedeepya]

Hi Marie

You can achieve this using 'Code List Restrictions' feature.

Using this tool, you can restrict the Item types per Document Type.

In addition, you can also restrict this to a specific Business Role.

Regards
Dedeepya

[mjveerhuis1]

Hi Dedeepya,

Good idea! I will try to work with 'Code List Restricion'.

Business role will not work in my case as the same team (with the same business role) will use the 2 doc types.

MJ

[Dedeepya]

Perfect then!

[mgbernardo]

Thanks a lot reddy.dedeepya

This solved our itemType determination on Sales Cloud

[sascha_zimmermann]

Hello everybody,

this can be achieved using code list mapping. If the remote code is maintained empty, the item type is not send to ERP in the request message of the price simulation. Hence the item type determination happens in ERP during the simulation and the result is send back to C4C in the respond message. If the result item type is then mapped using code list mapping, it is taken over to C4C.

Example of a quote creation process with item type determination in ERP:

1. A quote with item type AGN is created in C4C.
2. Since AGN is mapped to ‘ ‘ using code list mapping, the item type is not included in the request message of the price simulation.
3. The item type determination happens in ERP and determines e.g. ZAGN2.
4. The item type ZAGN2 is send back to C4C in the response message of the price simulation
5. Because the remote code ZAGN2 is mapped to the local code ZAGN2 using code list mapping, it will change the item type in the quote from AGN to ZAGN2.

[tn00t]

Hey Sascha, thanks a lot for this entry! This solved a blocking issue we had with the external pricing of AGX items during implementation!

[guenter_wilmer]

Via external pricing call you can manage the defaulting of the item types retrieved from ERP logic.

[former_member350901]

Hi guenter.wilmer ,
In our scenario, we have sales order integration (replication) but no external pricing integration (neither internal pricing). Is it still possible to default the item type in C4C automatically still?

Thanks,
Vincent

[former_member451927]

Hi guenter.wilmer,

can you please explain how this is possible? I have the problem that the default item types are not detection when i start the PriceCall. I get the error message that the item category ist not definet for this item. So i must change it manual in c4c. But i want that the determination of the default item is managed by the ERP.

I would be very grateful if you can explain it.

Thank,

Filiz

[sbocek]

Dear Guenter Wilmer,

good afternoon.

Here are the screenshots of the item type configuration:

Here the screenshot of the code list mapping:

Thanks for your feedback and your help on this.

Regards

Sinischa

[guenter_wilmer]

Hello Filiz Uzun,

Can you please provide screenshots from your item type configuration and item type mapping?

Regards,

Günter

[former_member451927]

Hello guenter.wilmer,

sbocek has upload the screenshots.

Best regards,

Filiz Uzun